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We strive to provide excellent communication and service every day.
Your payment will be processed as soon as we receive it. If you have selected a shipping date in the future, we will care for your new plants for free until they are shipped. If any of your plants do not survive until shipping, we will replace them free of charge. If we are not able to replace your plants in a timely manner, we will offer to substitute or refund you the cost of the shortage. We will not substitute plants without your permission.
Sorry, but we do not ship to Alaska, Hawaii, territories or other countries. We reserve the right to hold part or all of an order for weather conditions or quality reasons. As always, we'll keep you posted regarding the status of your plants!
Guarantee:
All of our plants are guaranteed to arrive healthy and to be true to name. Due to the wide climate conditions of our country we cannot accept responsibility for the loss of plants in your garden. Proper selection, planting and establishment care will result in years of satisfaction from our plants. |
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